Working Experience 工作经历 | |
company&Site& Period 工作单位地点及时间 | Job Title & Job Description 职位及工作内容 |
Confucius Institute Paderborn Oct, 2015-now 帕德博恩孔子学院 2015年10月至今
| Chinese Director of Confucius Institute Paderborn. In addition to normal Chinese classes and cultural activities, the following business-oriented activities are also held,
德国帕德博恩大学孔子学院中方院长。除了组织汉语课程与文化活动之外，还负责以下面向企业的商务活动：
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Xidian University Jan. 2008-now 西安电子科技大学 2008年1月至今 | l Responsible for exchange programs with European universities and established inter-school cooperation with dozens of universities in Germany, Belgium, Latvia and other European countries l Apply for and start a Confucius Institute in collaboration with a German university l 负责与欧洲大学的交流项目，建立了与德国、比利时、拉脱维亚等多个欧洲国家数十所大学的校际合作关系 l 申请并创办一家与德国大学合作的孔子学院 |
COLT Telecom GmbH Frankfurt aM, Germany Feb.2001– Dec.2007 COLT电信德国公司 德国法兰克福 2001年2007年12月
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Ø Feb, 2001 – Oct, 2002，as project engineer, was involved in the following projects: l Redesigning and integration of Remedy System l Including Order Handling System, Fault Management System, and Helpdesk System
2001年2月到2002年9月作为项目工程师负责以下工作 l Remedy系统重新设计和整合 l 这套系统包括Order Handling系统, Fault Management系统和 Helpdesk系统
Ø Oct. 2002-Nov, 2004 as project manager, was responsible for the restructuring of call centre, The project consists of following key elements: l The major goal of the project is restructuring and optimizing six existing service lines using ITIL concept, and merge these lines into an integrated Service Desk team, which will work on a virtual team basis. The major benefits of such restructuring are saving resources and improving service quality l Designing and compiling KPI report, analyzing statistical data, and designing capability-based policies for call queuing and intelligent routering. l Implementing and pre-running of the testing systems, which including Simense Hicom PBX and ACD, Genesys CTI and IVR，Remedy CRM and webMethods database middleware l Personally responsible for whole process of project management, including project planning, resource allocation, cost estimation and controlling, and quality management l The project was successfully completed 2 weeks before deadline, which resulted in a six-digit cost saving. I was rewarded for good performance in this project with a stock option plan. 2002年10月到2004年11月作为项目经理，负责公司呼叫中心Call Centre改造项目,主要有以下工作内容： l 项目目标是根据ITIL理念重新优化改造现有的6条Service Line，将其合并成一个统一的Service Desk 团队，通过虚拟工作组的方式，实现更好的服务质量，同时节约人员配置 l 制定和采集KPI报告，分析统计数据，设计依据技能为基础的呼叫排队及职能路由政策 l 测试系统的实现以及测试，系统包括西门子Hicom PBX和ACD, Genesys CTI及IVR系统，及Remedy CRM 系统和webMethods数据库中间件 l 从设计到实施的项目管理，项目设计计划，资源配置，项目经费控制审核，质量管理 l 该项目提前2周完成，并为公司节约了6位数的资金，我也得到公司的表彰，获奖公司原始股票
Ø Dec. 2004 – Dec. 2007，in charge of designing and implementing of large client data centre projects, including the landmark network projects of Deutsche Bank, Deutsche Boerse, and AOK (second largest insurance company in Germany). Major responsibilities include: l Project initiation stage: feasibility study for the customer, and project initiation documentation l Project planning or design stage: planning, governance model designing, work breaking-down, equipment sourcing, team resource allocating, building up communication channels, and setting milestones l Execution stage: execution monitoring, progress tracking, risk and change management, outsourcing management, cost management, status reporting, etc l Completion stage: testing and delivering, follow-up reporting
2004年12至2007年12月作为高级项目经理，负责大型客户数据中心的网络及安全设计和实施 至今参与并完成了包括德意志银行，德国证券交易所，德国第二大保险公司AOK等网络及安全工程
l 售前阶段，为客户做项目可行性研究，立项文档 l 项目计划设计阶段，包括设备的选定和订购，项目团队的建立和人员在时间空间上的配置，与其他部门项目经理的沟通，确定项目的里程碑 l 实施阶段，进程控制及跟踪管理，文档管理，风险及变动管理，第三服务方（外包方）的管理，包括经费管理及控制 l 验收阶段，质量监控和测试，项目验收及报告
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Xidian University Xi’an, China Apr. 2000 - Jan. 2001 西安电子科技大学 中国西安 2000年4月至2001年1月
| Working as docent in Xidian University, and giving lectures in ‘Technical English’ and ‘Computer Control System’; Being highly involved in the meantime in the project: ‘Eye Movement Measurement System’, and my major contribution was programming the controlling and monitoring module and user interface.
任教于西安电子科技大学，教授科技英语和计算机控制系统。同时，完成了眼动仪的开发项目工作。我在项目中的主要贡献是开发控制和监控模块，以及人机用户界面。 |
Part-time Job Xi’an, China Jun.1999– Apr.2000 兼职工作 中国西安 1999年6月至2000年4月 | Working as part-time technical interpreter for CAIEP (China Association for International Exchange of Personnel) office of Xi’an local government. My major role was, using my language skills and technical knowledge, to ensure the transformation of the technical know-how of foreign engineers into local knowledge of Chinese engineers.
作为英文技术翻译为西安市政府引进智力办公室兼职工作。主要的任务就是通过自己的语言优势以及技术背景，保证外国专家的知识和技能能够被本地工程师领会。 |
China No. 877 Factory Xi’an, China Jun.1995– Sep.1996 西安877军工厂 中国西安 1995年6月至1996年9月
| Working in the New Product & Technology Research Department as engineer, dedicating in the field of FPGA Circuit Design
作为工程师就职于新品研究所，参与FPGA的设计项目。 |